Because human transcriptionists are so accurate, we didn’t consider it as important for those services to include as many online editing features. AI-based services are so error-prone that it’s nice to have the ability to jump in and edit a transcript on the service’s website. They also give you an in-browser space or mobile app where you can work easily in a clean design, editing text, listening to audio playback when you click anywhere within the text, and changing the speed of the audio.
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